Category Organisation Contact Number Website Additional Info
Mental Health & Addiction South African Depression & Anxiety Group 0800 21 22 23 or 0800 456 789 (24-hour helpline) SADAG Support for depression, anxiety, and other mental health concerns.
Substance Abuse 24hour Helpline 0800 12 13 14 SADAG Department of Social Development Substance Abuse Line 24hr helpline offers 24/7, free and confidential support by phone and text message (SMS).
Cipla 24-hour Mental Health Helpline 0800 456 789 (24-hour helpline) Immediate support for mental health crises and emergencies.
Alcoholics Anonymous South Africa 0861 435 722 Alcoholics Anonymous South Africa Support for alcohol addiction with local groups nationwide.
Narcotics Anonymous South Africa 083 900 6962 Narcotics Anonymous South Africa Support for drug addiction with meetings across South Africa.
SANCA (South African National Council on Alcoholism and Drug Dependence) 011 892 3829 or WhatsApp 076 535 1701 SANCA Addiction prevention, treatment, and rehabilitation services.
National Responsible Gambling Program (NRGP) 0800 006 008 (24-hour helpline) NRGP Support for individuals dealing with gambling addiction.
Co-dependents South Africa 082 343 4455 CODA Co-dependents Anonymous is a program of recovery from codependency offering local meetings.
Gamblers Anonymous South Africa Gamblers Anonymous South Africa Support for gambling addiction with local meetings.
Eating Disorders South Africa 072 291 1286 Eating Disorders South Africa Information and support for those with eating disorders.
Eating Disorders Anonymous Support and information for individuals dealing with eating disorders, with online meetings.
Sex and Love Addicts Anonymous South Africa [email protected] SLAASA Sex and Love Addicts Anonymous is a Twelve Step, Twelve Tradition oriented fellowship based on the model pioneered by Alcoholics Anonymous. The only qualification for SLAA membership is a desire to stop living out a pattern of sex addiction, love addiction, romantic obsession, co-dependent relationships, fantasy addiction and/or sexual, social and emotional anorexia.
Akeso Crisis Helpline 0861 435 787 The helpline provides information about mental health and mental health care services. The team can also assist you with navigating the various Akeso facilities and services if required.
SABDA (Schizophrenia & Bipolar Disorder Alliance) 011 326 0661 SABDA Provide a support group for parents, carers of and/or persons with schizophrenia, bipolar mood disorder and related mental health disorders.
Suicide Crisis Helpline 0800 567 567 Suicide Crisis Provides crisis intervention and support.
General Mental Health The South African Federation for Mental Health 011 781 1852 or 086 558 6909 SAFMH Promotes mental health awareness and supports affected individuals.
Lifeline South Africa National Counselling 0861 322 322 (24-hour crisis helpline) Lifeline South Africa Emotional support and counseling for individuals in distress.
SADAG SMS Helpline SMS: 31393 SADAG Send an SMS for mental health support and information.
ADHD Helpline 0800 55 44 33
Befrienders Bloemfontein 051 444 5000 Befrienders offers 24-hour emotional support, via the crisis line and e-mail, to people experiencing feelings of distress or despair. Face-to-face counselling services are available to callers with access to Bloemfontein.
Abuse Helplines POWA (People Opposing Women Abuse) 011 642 4345 (24-hour crisis line) POWA Support and resources for women experiencing abuse and violence.
Childline South Africa 0800 055 555 (24-hour helpline) Childline South Africa Support for children and adolescents who are victims of abuse.
The Pink Ladies (Missing Children) 072 214 7439 The Pink Ladies Assists in finding missing children.
Child Welfare 0800 535 754
Domestic Violence Assistance Programme 031 260 1588
National Human Trafficking Helpline 0800 222 777
Salvation Army (Human Trafficking Hotline) 0800 737 287 (0800 – rescue) Salvation Army
Human Trafficking Helpline 082 455 3664
Halt Elder Abuse Line (HEAL) 0800 003 081 / [email protected] Helpline for elderly people.
Rape and Gender-Based Violence TEARS Foundation *134*7355# (USSD service) or 010 590 5920 TEARS Foundation Support for survivors of rape and gender-based violence.
Rape Crisis South Africa 021 447 9762 (Cape Town) or WhatsApp 083 222 5164 Rape Crisis South Africa Crisis counseling and support for survivors of rape and sexual assault.
Gender-Based Violence Command Centre (GBVCC) 0800 428 428 (24-hour helpline) GBVCC Immediate support and referrals for survivors of gender-based violence.
Stop Gender Violence Helpline 0800 150 150 Stop Gender Violence Stop Gender Violence Helpline offers 24/7, free and confidential support and information over phone.
Sexual Health Line 0861 322 322 Lifeline South Africa Emotional support and counseling for individuals in distress.
AIDS Helpline 0800 012 322 AIDS Helpline National Department of Health.
Advice Desk for Abused Women 031 626 9673/9
Emergency Services South African Police Service (SAPS) 10111 (Emergency) SAPS
Netcare 911 082 911 Netcare911 Private emergency medical services.
ER 24 084 124 ER24
Emergency Management Services (Cape Town) 021 480 7700 CapeTown Fire and Rescue Cape Town Fire and Rescue service.
Mindfulness and Mental Health Mindfulness Africa Mindfulness Africa Offers mindfulness training and resources for mental well-being.
Headspace South Africa Headspace South Africa Provides mental health education and mindfulness techniques.
Sexual Health Helplines Sexual Health Helpline 0860 100 262
Marie Stopes (Abortion and Family Planning) 0800 11 77 85 Marie Stopes At Marie Stopes, we offer a wide range of modern contraceptive methods, safe abortion clinics as well as access to sexual and reproductive healthcare services at our conveniently-located centres. Visit one of our centres and a trained medical professional will give you all the information you need to make an informed decision.
My Sexual Health 011 568 4844
Love Life Sexual Health Line 0800 121 900 LoveLife
Treatment Resources Tara Hospital Addiction Helpline 011 597 8381 Tara Hospital Tara Hospital offers addiction treatment and counseling services. (Sandton)
SANCA (South African National Council on Alcoholism and Drug Dependence) 011 892 3829 or WhatsApp 076 535 1701 SANCA SANCA is a state organisation that offers affordable addiction prevention, treatment, and rehabilitation services. They have various branches throughout the country.
LRC – Life Recovery Centre 011 693 3616 LRC – Facebook Drug and alcohol rehabilitation facility that admits adults with substance dependencies. It encompasses social work, therapeutic intervention, and the Narcotics Anonymous and Alcoholic Anonymous principles. (Randfontein)
BTC – Breaking the Chains 083 991 5600 Offers in-house patient primary care, catering for both men and women, specializing in the treatment and rehabilitation of substance abuse addicts. (Lenasia)
Recovery Space Recovery Space Help promote recovery from eating disorders, with a focus on South African treatment options. Includes webinars, online coaching, and email counselling.
EDSA (Eating Disorders South Africa) 081 444 7000 EDSA
Recovery Direct 081 444 7000 Recovery Direct Online rehab programmes, designed for you. Be free from distraction, free from judgment.
Other Useful Contacts Crime Stop 0860 010 111
Gift of The Givers Foundation 0800 786 786 Gift of The Givers The largest disaster response non-governmental organisation of African origin on the African continent. The essence of our presence is to bring hope and restore dignity to the most vulnerable.
OUT LGBT Well-Being 0860 688 688 OUT Provide stigma-free HIV and other health services to gay, bisexual, and MSM (men who have sex with men) communities. We also work to eradicate LGBT+ hate crimes and discrimination while assisting and supporting victims with paralegal advice and referrals.
MobieG 0800 567 567 or WhatsApp 060 047 0000 MobieG MOBIEG is a free mobile & web guide with reliable advice, information & help for people in need. We cover topics like abortion, pregnancy, dependency, depression, break-ups, divorce, domestic violence, anger, eating disorders, HIV, homosexuality, pornography, self-harm, rape, trauma, and any difficult situation you may be dealing with.
FAMSA (The Family and Marriage Association of South Africa) 011 788 4784/5 or 011 788 4737/9 FAMSA FAMSA’s Mission is to preserve the family with preventive and remedial services which build on existing strengths in individuals, couples, groups, and communities and enables people to deal with modern-day stressors and issues that threaten Family Life.
NSMSA (National Shelter Movement of South Africa) SMS or WhatsApp 082 057 8600 or 082 058 2215 or 072 239 7147 NSMSA To network, advocate and lobby provincial, national, and international stakeholders, and engage in service provision, legislation and capacity building on GBV and sheltering of abused women and their children in South Africa.
XenoWatch Call or WhatsApp 060 794 9882 XenoWatch Monitoring Xenophobic Violence in South Africa
Nerve Centre 0800 012 322 Lifeline South Africa Help desk for community members who have challenges with their chronic medication and is based at NDoH and is operated by LifeLine officials.
Therapy Route 081 375 3519 (WhatsApp) Therapy Route (since 2016) is a clinician-run mental health resource and service directory that helps find a therapist near you.
Emergency Contraception Helpline 0800 246 432
CANSA (Cancer Association Helpline) 0800 22 66 22 CANSA CANSA is committed to connecting people facing cancer with information, day-to-day help as well as emotional support they need in the communities where they live. Our aim is to ensure that cancer Survivors and their loved ones don’t have to face cancer alone; we’re here to support them through every step of their cancer journey.
CHOC (Childhood Cancer Helpline) 0861 113 500 CHOC A non-profit organisation that advocates for the health and well-being of children and teenagers diagnosed with cancer or life-threatening blood disorders and their families.
Headway 011 442 5733 Headway Offers support to those, and their families, with brain injuries.
Mended Hearts and Stroke Foundation 021 422 1586 (Cape Town) 010 589 2046 (Johannesburg) 031 261 9055 (Durban) 079 984 6529 (George) Heart Foundation Mended Hearts and Stroke Group (MHSG) is a free monthly meeting for all those who have suffered a heart attack or stroke, and their families and friends. Meetings are regional in Cape Town, Durban, Port Elizabeth, and Johannesburg.
Eating Disorder Hope Eating Disorder Hope Website that offers links to treatment centres for eating disorders.
Government Call Centres and Helplines National Fraud Hotline 0800 601 011
AIDS Helpline 0800 012 322
National Anti-Corruption Forum 0800 701 701
Crime Stop (Report Crime Anonymously) 08600 10111
Department of Education 0800 202 933
Department of Environmental Affairs 0861 112 468 (Tourism) 0800 116 110 (Tip-off – workplace dishonesty) 0800 205 005 (Tip-off contraventions of environmental legislation)
Department of Home Affairs 0800 6011 90 (ID and Travel Docs) 0800 2044 76 (Ministerial hotline for Complaints or Compliments)
Department of Human Settlements 0800 146 873 (Housing enquiries) 0800 204 401 (Fraud hotline)
Department of Small Business Development 0860 663 7867
Department of Water Affairs 0800 200 200
Government Employees Pension Fund 0800 117 669 (Pension and Benefits queries) 0800 43 43 73 (Anti-corruption hotline)
Health Complaints Eastern Cape 0800 032 364